We want your Eleven26 experience to be as beautiful as the pieces you ordered. If you have any questions or concerns, we're here for you.

📧 Email us: help@eleven26.net ⏱️ Response time: Within 24–48 hours, Monday–Friday

Product Information

  • Eleven26 swimwear is designed with long lasting 4- way stretch material. It is very light weight and hugs the skin, gravitating to any body type. You will find that our swimwear is super stretchy and fits the body just as you desire. 
  • Eleven26 clothing is designed with different fabrics selected specifically with the intention of adding to your beauty. Please click each interested product and view the product details next to the item as fabrics may differ. 

Gift Certificates

  • Gift certificates are non-refundable.  
  • Gift certificates do not have expiration dates.   
  • Gift certificates are delivered and downloadable via email.   

Returns/Exchanges 

  • Swimwear: All swimwear sales are final. For hygiene reasons we are unable to accept returns or exchanges on swimwear. Please refer to our size guide before placing your order to ensure the perfect fit.
  • Clothing: All clothing sales are non-refundable. Within 30 days of purchase, if eligibility criteria are met, you may exchange for the same item in a different size.

Shipping & Order Processing

Want to check on your order? Track it here → Track My Order

 

Order Processing
We process all orders with care within 48 hours. During high-volume periods and sales, please allow an additional 3–5 business days.

Domestic Shipping – United States

  • Domestic Shipping (United States):

    • USPS Priority Mail — approximately 2 business days, insured - for an extra peace of mind
    • USPS First Class Mail — approximately 3 business days, no insurance

International Shipping

  • USPS International — approximately 6–10 business days

Please Note

    • Orders are not processed or shipped on weekends or U.S. holidays.

    • We are unable to ship to P.O. boxes or APO addresses at this time.

Lost & Stolen Packages

  • If your tracking shows delivered but you haven't received your package, please contact USPS directly to file a Trace Claim. Unfortunately we are unable to take responsibility for packages that show a confirmed delivery to the address provided at checkout.

    We recommend always double-checking your shipping address before placing your order.

Sale Period Policies

All sale items are final sale: no refunds or exchanges. Please allow 5–10 business days for sale order processing due to high volume. Sale discounts apply only during advertised sale dates and cannot be applied retroactively.

Do you offer AfterPay? Yes! Select AfterPay at checkout to split your purchase into 4 interest-free payments.

Swimwear Care Instructions

Your Eleven26 pieces are made to last — with a little love. Follow these simple steps to keep them looking gorgeous:

  • Rinse in cool fresh water after every wear
  • Lay flat in the shade to dry
  • Keep away from direct sunlight to preserve color
  • Never wring, machine wash, tumble dry or dry clean
  • Do not iron or use harsh chemicals.