CUSTOMER CARE

Product Information

  • Eleven26 swimwear is designed with long lasting 4- way stretch material. It is very light weight and hugs the skin, gravitating to any body type. You will find that our swimwear is super stretchy and fits the body just as you desire. 
  • Eleven26 clothing is designed with different fabrics selected specifically with the intention of adding to your beauty. Please click each interested product and view the product details next to the item as fabrics may differ. 

Gift Certificates

  • Gift certificates are non-refundable.  
  • Gift certificates do not have expiration dates.   
  • Gift certificates are delivered and downloadable via email.   

Returns/Exchanges 

  • All swimwear orders placed are final. Please be sure of the correct sizing, color and quantity before you place your order. Due to sanitary reasons, we are standing by this policy. Under absolutely any event do we accept returns and exchanges on swimwear. 
  • All clothing orders placed are non-refundable. Within 30 days, if meet criteria, you are allowed to exchange same product another size. 

Shipping & Order Processing

THERE ARE UNEXPECTED DELAYS DUE TO COVID-19 AND HOLIDAYS WITH USPS SHIPPING SERVICE. 

  • All orders placed is 3-5 business days for processing. If we are currently advertising a sale, processing can take an additional 3-5 business days due to higher demand. 

       USPS POSTAL 

  • 2 Day Priority Mail Shipping within the United States (with insurance) once  you have received your email confirmation with your tracking number. Keep in mind, this is after processing time. 
  • 3 Day Shipping within the United States via First Class Mail (No insurance) Shipping within the United States once you have received your email confirmation with your tracking number. Keep in mind, this is after processing time. 

       INTERNATIONAL SHIPPING USPS Postal

  • Please allow 6-10 days to receive your order once you have received email confirmation with your tracking number. 
  • Please note that we do not process or ship orders on weekends or holidays, and we cannot ship to P.O. boxes or APO addresses. Signature upon delivery is not required. 

We do not process or ship orders on Sundays or holidays.  

Lost & Stolen Packages

  • If your tracking information shows that your package was delivered, but you have not received it, please contact the shipping provider to file a Trace Claim for the missing shipment. Note: we do not take responsibility for lost/missing packages that show successful delivery to the order address.

Sale Periods

All sale period items are FINAL SALE. No refunds.

• Please allow between 5-10 business days for your order to be processed due to high order volumes.

• Once a sale order is placed, we can not add or remove items to or from the current placed order.

• Sale discounts can not be redeemed outside the advertised sale dates & times.
If orders are placed before or after the sale times, we can not reimburse you for the sale difference.

Swimwear Care Instructions

Due to the delicate nature of swimsuit fabric please take extra measures to ensure the longevity of your new suit. Please take time to read the care instructions below. 

  • Rinse swimwear and cover-up products in cool, fresh water after each use.
  • Lay flat in the shade to dry.
  • Do not iron. 
  • Do not leave in direct sunlight- this may cause color to fade and damage material.
  • Do not wring, wrap in a towel or put in a plastic bag when wet.
  • Never put swimwear or cover-ups in a washing machine or dryer.
  • Never dry clean or spot clean with harsh chemicals.